User Guides

Freshcaller Guide V1.1
Freshcaller Guide Topics: Agent status Receiving Incoming calls Terminating a call Transferring calls Making Outgoing calls Viewing Call Histories ...
Fri, 25 Aug, 2023 at 1:14 PM
Freshcaller - Transferring Calls
There are two type of call transfers; Warm Transfer – gives you the ability to talk to the intended agent to transfer to and transfer the call upon conf...
Tue, 29 Aug, 2023 at 4:58 PM